PixelSpark
Privacy Protection

Privacy Policy

Learn how PixelSpark securely processes, runs, and protects your information.

Last updated: July 20, 2026

Overview

PixelSpark helps enhance images and videos with local and cloud processing options. We collect only the data needed to provide accounts, process media, secure the service, and improve reliability.

Media processing: Compatible devices can process media locally. If you choose or require cloud processing, media is transmitted securely and used only to complete the requested enhancement.

Data We Process

  • Account data: Email address, authentication tokens, passkey metadata, and account preferences.
  • Media files: Images or videos you select for enhancement, plus generated outputs when cloud processing is used.
  • Device and usage data: Device capabilities, app version, feature usage, processing status, and diagnostics.
  • Support data: Messages or files you choose to send when requesting help.

How We Use Data

  • Authenticate your account and maintain secure sessions.
  • Run local or cloud enhancement jobs and return the finished result.
  • Select appropriate model routing based on device capability and job settings.
  • Detect abuse, debug failures, monitor reliability, and improve product quality.

Cloud Media Retention

Cloud-processed media is retained only as long as needed to process, deliver, debug, or recover the requested job, unless a longer retention period is required by law, security investigation, or an explicit user-facing feature.

Third-Party Services

PixelSpark may use infrastructure, storage, analytics, crash reporting, payments, and authentication providers. These providers process data only for the services they perform for PixelSpark and are not permitted to sell your personal data.

Security

We use HTTPS for network transport, token-based authentication, restricted service access, and operational monitoring. No system can be guaranteed perfectly secure, but we design PixelSpark to minimize unnecessary data movement and retention.

Your Choices

  • You can choose local-first workflows when supported by your device.
  • You can delete media outputs from your device and request account deletion from the app.
  • You can contact us to request access, correction, deletion, or export of personal data where applicable.

Contact

Questions about this policy can be sent to support@pixelenhancelabs.ai.